Adam Lee
26 November 2019
In order to be competitive in this global economy, Australian businesses need to have a super sharp focus on their business. We’re all aware of this, however some businesses end up side tracked or hitting speed bumps relating to the IT that runs their business.
As a result, more organisations are leveraging external IT companies for most, if not all, of their technology services.
So let’s go through five key reasons for outsourcing IT to the professionals.
An improved and wider skill set
Outsourcing allows your company to tap into the collective knowledge that your IT service provider has accumulated over time and with many customers.
Many IT service providers have employees that are completely focused on one function such as network administration, cloud backups, security testing and other IT services.
Most Australian businesses are not large enough to carry these specialty skills in-house, they must carry general IT skills to handle the day to day variety of tasks.
Reduce various risks
IT Service providers have fault tolerant systems, system redundancy and more specialised staff to reduce risk of systems failure. In addition they typically have a better understanding of the latest technology trends, and are able to offer Australian cloud backup services.
These traits allow them to provide a more efficient and tested solutions. This, in turn, allows your Australian business to stay the course and not waste time implementing unproven or short lived technology solutions.
Enjoy better support
IT service providers have dedicated staff and systems monitoring your technology and data at all times. Often they will discover and fix a problem before you are even aware of it.
Many Australian businesses today are reliant on in-house IT staff that may be off the clock or just not available at certain times. This is a huge risk for business continuity.
The support given by these IT service providers becomes particularly helpful for Australian companies with 24 hour operations or with multiple office locations. They guarantee your team has help when they need it and their network and systems are up at all times.
37% of small businesses outsource their IT services.
– 2019 clutch.co
Reduce risks in staffing
Truth be told, many Australian businesses take a huge risk when hiring internal IT staff. Put simply, most managers struggle with merely interviewing candidates for technical skills, let alone recruiting for cultural fit. In addition, many Australian states make it difficult to terminate employees after 90 days on the job.
Some new employees may provide adequate service and skills when superior skills are needed. This causes companies to stay in the slow lane until the situation works itself out. Outsourcing IT takes away that risk as companies are not carrying the staffing burden.
You can also negotiate flexible contracts that allow you to move to another company if you are not 100% satisfied.
Outsourcing is more cost effective
Looking at recent outsourcing statistics, it’s evident how quickly outsourcing has taken a hold in businesses, both large and small.
Cost reduction or containment is the principle reason many Australian businesses outsource IT functions. This is because typically IT service providers have better economies of scale, and can buy both hardware and Australian software products cheaper than you could.
Their cost per user or license is typically less than what it would cost a company to do the same work internally. Companies often do not have to carry the same overhead in terms of staff and equipment, which results in a lower overhead.
In Summary
Outsourcing IT will be on the rise in the next several years more than ever. Australian businesses no longer communicate over copper using simple routers. Data and bandwidth needs are increasing every year, along with demands on software and hardware alike.
This need to scale quickly and ensure systems and data are online 24/7, redundant and backed up are some of the factors driving this move to outsourcing.
